Thought Leadership

Augmented Reality and The Patient Experience

The article discusses how augmented reality (AR) is revolutionizing the patient experience in healthcare by making it more interactive, engaging, and practical, ultimately leading to better care and outcomes

Engaging the Digitally Inclined Healthcare Consumer

The article discusses how healthcare organizations can better engage digitally inclined consumers by understanding their preferences for digital tools and technology-enabled care, which is crucial for improving patient satisfaction and loyalty in a rapidly evolving healthcare landscape.

Leveraging Telehealth for a More Consumer-Centric Healthcare Experience

The article discusses how telehealth can create a more consumer-centric healthcare experience by offering convenient, accessible care that aligns with patients' lifestyles, ultimately improving patient satisfaction and engagement.

Managing Multiple Generations in Your Healthcare Organization

The article discusses strategies for managing a multigenerational workforce in healthcare organizations, emphasizing the importance of understanding and leveraging the diverse values, motivators, and work styles of different generations to improve the employee experience and drive organizational success.

Dual Transformation: How Healthcare Organizations Can Navigate Disruption

The article discusses how healthcare organizations can navigate disruption through "dual transformation," which involves repositioning their current business while simultaneously creating new sources of growth, ensuring long-term sustainability and success in a rapidly changing industry.

The Interoperability Imperative in Healthcare Today

The article discusses the critical need for interoperability in healthcare, highlighting how fragmented data across various health systems and devices hinders comprehensive patient care, and emphasizing the importance of unified data systems to improve healthcare outcomes.

Making Healthcare Competitive

The article discusses how healthcare organizations can enhance their competitiveness by increasing market choice and transparency, which incentivizes innovation, lowers prices, and improves service quality, ultimately providing more value to consumers.

Patient Safety and High Reliability: Getting the People Part Right

The article discusses the importance of high reliability in healthcare, emphasizing the need for organizations to adopt strategies that minimize errors and ensure patient safety by creating predictable, repeatable systems and fostering a culture of constant vigilance and accountability.